I was recently on a conference call as a participant and it was a wonderful experience. All I had to do was call into the number that was provided to me and enter a 4-digit pin number, it was simple!! I have called Eagle Teleconferencing and set up an account for my small business, and plan to use it for advertisement and sell my products!!! It's great with the type of account the I have set up with Eagle Teleconferencing allows me to grow. I am starting out with only a few lines available, but as my conference calls grow, then I can add more lines no charge!! It is great. Thanks Eagle for all of your help!