I am a radio host and occasionally I use Eagle Teleconferencing to do a phone interview with celebrities and musicians because i will need to record the call. Eagle always does a terrific job. I would never think of using any other teleconferencing company. They always get the full interviews and if for some reason there would be problems with either phone line. Eagle will fix it right away. If there is any dead air or anything during the call the technician will edit it out.